9-1-1 Operational Assessment and Consultant Service
Location:
Illinois, United States
Posted on:
Deadline:
Summary:
Illinois government authority is requesting consulting services for an operational assessment of the 9-1-1 emergency communications center, including recommendations for operational and staffing improvements.
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The government authority in Illinois seeks a vendor to conduct a 9-1-1 operational assessment and provide consultant services. The selected company will perform a comprehensive assessment of the operational and managerial aspects of the county's emergency communications center, focusing on public safety communications.
The objective is to deliver actionable recommendations for improvements in operations, workplace culture, and staffing at the Emergency Communications Center. This engagement will aim to enhance efficiency, staff performance, and overall emergency response effectiveness.
Best-fit vendors:
• Experienced in public safety communications consulting
• Proven track record performing operational assessments for emergency services
• Familiarity with best practices in 9-1-1 center management and staffing
• Strong background in organizational culture transformation
• Ability to work with local government agencies in Illinois or similar jurisdictions
