Hidden Expenses: Calculating the ROI of Your RFP Process
Feb 3, 2026
The Hidden Economics of Every Request for Proposal
For many B2B organizations, responding to an RFP feels like a necessary cost of doing business. However, few teams stop to calculate the literal price tag attached to a single submission. When you account for direct labor, technology, and the hidden cost of what your team isn't doing while they write, the numbers are often staggering.
Understanding the true cost of a single RFP response is the first step toward building a more profitable growth engine. By identifying where resources are wasted, teams can shift from reactive scrambling to a streamlined, high-ROI bidding strategy.
1. The Direct Labor Cost: More Than Just a Proposal Manager
The most visible expense is the time spent by your dedicated proposal staff. However, a high-quality response requires input from across the organization. You are likely pulling time from:
Subject Matter Experts (SMEs): Engineers or product managers who bill at high hourly rates.
Sales Leadership: Senior directors who guide the strategic narrative.
Legal and Compliance: Refining terms and conditions and security responses.
Executive Stakeholders: Final sign-offs and review.
If five people contribute an average of 10 hours each at a blended rate of $150 per hour, you have already spent $7,500 on a single bid before accounting for software or overhead. Tools like Settle help mitigate this by using a centralized proposal knowledge base to answer recurring questions, reducing the need to interrupt high-value SMEs for every new questionnaire.
2. The Opportunity Cost: What Are You Missing?
Opportunity cost is the value of the next best alternative that was given up. Every hour a sales executive spends hunting for a PDF from 2022 is an hour they are not prospecting or closing open deals.
For growth-stage teams, the opportunity cost is particularly high. If your best engineer spends two days answering a security questionnaire for a medium-fit RFP, your product roadmap may slip. This is why RFP discovery and qualification are so critical. Using a tool like Settle's RFP Hunter allows teams to find only high-fit opportunities, ensuring that resource allocation is always tied to a high probability of winning.
3. The Cost of Search and Inefficiency
Studies show that knowledge workers spend up to 20% of their week just looking for information. In the world of RFPs, this looks like:
Digging through old emails for a previous answer.
Asking the same technical question to an engineer for the fifth time this month.
Manually re-formatting spreadsheets from a legacy document.
By centralizing proposal knowledge, you eliminate the 'search tax.' Settle acts as a single source of truth, allowing the AI to generate smart answers grounded in approved content. This can cut the initial drafting time by 80%, moving a project from the 'cost' column to the 'win' column much faster.
4. Managing Scaling and Enterprise Review Cycles
For enterprise teams, the bottleneck is often the review workflow. Sending Word documents back and forth via email creates version control risks and delays. The 'cost' here is measured in missed deadlines or rushed, low-quality submissions that hurt your win rate.
Enterprise-grade collaboration features, such as the Inbox and structured review queues in Settle, allow teams to manage large volumes of RFPs without adding headcount. This automation allows small teams to compete at an enterprise scale, maintaining high accuracy and consistency without the traditional labor costs of a massive bid department.
How to Lower Your Cost Per Response
Reducing the cost of your RFP process doesn't mean cutting corners; it means cutting waste. Implementing AI-powered proposal management allows you to:
Automate repetitive work: Bulk auto-drafting responses from your Library removes the manual burden of the first draft.
Centralize data: Keeping security responses and product information in one place ensures accuracy.
Empower your team: Let your writers focus on strategy and win themes rather than data entry.
By treating your proposal process as a data-driven operation rather than a manual chore, you can significantly lower the investment required for every bid while simultaneously increasing your win rate.
