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North Carolina Department of Health and Human Services

ZixEncrypt Plus Software Renewal

Due
Nov 5, 2026
Questions due
Oct 20, 2026
Budget
$100,000 – $250,000
Estimate
Contract
12 months
Location
  • Raleigh, North Carolina, United States
Posted
Oct 8, 2026

SUMMARY


The North Carolina Department of Health and Human Services is seeking an annual software subscription renewal for ZixEncrypt Plus for its Privacy and Security Office.
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DESCRIPTION


The North Carolina Department of Health and Human Services (NC DHHS), Information Technology Division, is soliciting offers for a one-year annual software subscription renewal for ZixEncrypt Plus (ENC-PLU-HOS). The solution must be a Software-as-a-Service (SaaS) subscription scaled for large enterprise tiers (10,000+ users), include a dedicated cloud hosting environment, and provide automated gateway policy scanning for message bodies, subject lines, and attachments. The contract term is one year, beginning May 9, 2027, with the option to extend for two additional one-year periods.

KEY REQUIREMENTS


  • Must be an authorized ZixEncrypt Plus reseller
  • Must provide Software-as-a-Service (SaaS) subscription license for 10,000+ users
  • Must provide a dedicated cloud hosting environment
  • Must include automated gateway policy scanning for message bodies, subject lines, and attachments
  • Must comply with GovRAMP verified status requirements
  • Must comply with E-Verify requirements
  • Must provide architecture diagrams (Network Architecture and Technology Stack)

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TIMELINE


Questions due by October 20th, 2026.

Offers publicly opened on November 5th, 2026.

Contract effective date is May 9th, 2027.

Issuing Agency


North Carolina Department of Health and Human Services

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CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Frequently asked questions


When is the submission deadline?
Submissions are due November 5, 2026. Questions must be submitted by October 20, 2026.
What is the budget for this RFP?
Settle estimates the budget at $100,000 – $250,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by North Carolina Department of Health and Human Services. The work is located in Raleigh, North Carolina, United States.

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