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Workforce Management Transformation Solution

Overview


Management Consulting & Admin Support
Toronto, Ontario, CanadaPosted: July 16th, 2026Deadline: August 13th, 2026

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SUMMARY


A vendor is sought to implement a digital workforce management solution and redesign scheduling-related processes to improve staffing operations. The project aims to replace fragmented manual and out-of-system practices with a more integrated operating model under a two-year contract.

KEY REQUIREMENTS


CONTRACT DURATION


24 months

TIMELINE


July 15th, 2026: Issuance of the RFP

July 22nd, 2026: Deadline for submission of all questions

July 27th, 2026: Deadline for issuing answers to questions

August 13th, 2026: Proponent's submission deadline

September 1st, 2026 – September 3rd, 2026: Presentation dates

September/October 2026: Anticipated award date

QUESTION DEADLINE


July 22nd, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Unity Health Toronto

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The organization is seeking a vendor to deliver a workforce management transformation solution to modernize how staffing is planned, scheduled, and deployed across the enterprise. The engagement includes implementation of a digital workforce management system together with redesign of scheduling processes, master rotations, policies, and operating models intended to support safe staffing, operational efficiency, and an improved staff experience.

The current environment relies on manual timekeeping within an existing module that is configured primarily for basic pay-related rules, such as shift premium application. In the absence of an integrated workforce management solution, operational teams currently perform schedule creation, publication, and maintenance using multiple external or out-of-system tools.

Questions are due by July 22, 2026. The anticipated contract term is two years.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 13, 2026. Questions must be submitted by July 22, 2026.
Who issued this RFP?
It was issued by Unity Health Toronto. The work is located in Toronto, Ontario, Canada.
Who is a good fit for this opportunity?
  • Workforce management software implementation firm
  • Experience modernizing staffing, scheduling, and timekeeping operations
  • Expertise in process redesign, policy alignment, and operating model transformation
  • Ability to integrate digital scheduling solutions with payroll or pay-rule configurations
  • Mid-sized to large vendor with enterprise deployment experience
  • Proven track record in healthcare or other complex shift-based workforce environments
  • Capacity to support a two-year transformation engagement in Ontario, Canada

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