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Workforce Management Solution

Overview


Software, Web & Mobile Development
Seattle, Washington, United StatesPosted: September 15, 2026Deadline: October 12, 2026

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SUMMARY


King County agencies are seeking a secure SaaS workforce management platform supporting desktop and mobile access, scheduling, backfill assignments, and union-based vacation priority rules. The solution must meet strict United States data residency and cybersecurity requirements.

KEY REQUIREMENTS


CONTRACT DURATION


72 months

TIMELINE


Pre-proposal conference: September 23rd, 2026

Project kick-off: 2nd Quarter, 2027

Planning: 3rd Quarter, 2027

Analysis: 3rd Quarter, 2027

Design: 4th Quarter, 2027

Build: 1st Quarter, 2028

Testing: 2nd Quarter, 2028

Training and User Acceptance Testing: 3rd Quarter, 2028

Implementation Processes: 4th Quarter, 2028

Go-Live: 1st Quarter, 2029

Optimization: 1st Quarter, 2029

Final Approval/Acceptance: 1st Quarter, 2029

QUESTION DEADLINE


September 16, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


King County

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


King County agencies are seeking a cloud-based workforce management solution delivered as Software as a Service (SaaS). The solution must support access from iOS and Android mobile devices, laptops connected through secure virtual private networks or public cellular data options, and standard office computers. It must function effectively across desktop, laptop, and mobile platforms.

The solution must use OAuth for secure authorization, keep all agency assets and data within the geographic boundaries of the United States, and incorporate intrusion and anomaly detection capabilities. The provider must also maintain an industry-recognized secure software development lifecycle with third-party validation of its security program, controls, and vulnerability management practices.

The scheduling functionality must identify employees who have signed up for backfill positions and display eligibility priorities so supervisors can assign staff appropriately. It must also apply seniority and labor union contract rules when managing vacation scheduling. A pre-bid meeting is scheduled for September 23, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on October 12, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by King County. The work is located in Seattle, Washington, United States.
Who is a good fit for this opportunity?
  • SaaS workforce management software provider
  • Experience supporting public-sector or large enterprise organizations
  • Expertise in mobile-accessible scheduling and workforce management systems
  • Demonstrated OAuth, data residency, intrusion detection, and secure SDLC capabilities
  • Experience implementing seniority and labor union contract scheduling rules
  • Third-party validated security and vulnerability management practices

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    Workforce Management Solution (Closed) | Settle RFP Hunter