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Workers Compensation Third Party Administrator Service

Overview


Financial, Legal, HR & Staffing
Denton, Texas, United StatesPosted: June 26th, 2026Deadline: July 15th, 2026
Past Due

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SUMMARY


The city requires a third party administrator to manage its workers compensation claims, including 24/7 claim intake, thorough investigations, and system integration for a one-year contract.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Questions Deadline: July 8th, 2026

Response Deadline: July 15th, 2026

QUESTION DEADLINE


July 8th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Denton

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DESCRIPTION


The city is seeking a qualified vendor to provide third party administrator (TPA) services for workers compensation claims management. The selected TPA will handle all aspects of claims administration, including initial claim intake, investigation, action planning, and ongoing claim management to reach effective resolutions.

Vendors must demonstrate the capability to accept claim reports 24/7 with immediate response when necessary. The TPA will be expected to manage claims using best practices, conducting thorough investigations, evidence documentation, medical and disability workflow management, and litigation strategy as needed. Real-time communication with city risk management is required, as well as the ability to integrate with the city's HR and payroll systems for seamless data transfer and validation.

The contract will be for a period of one year, with all associated questions due by July 8, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on July 15, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by City Of Denton. The work is located in Denton, Texas, United States.
Who is a good fit for this opportunity?
  • Established third party administrator with experience in workers compensation claims
  • Proven ability to provide 24/7 claim intake and immediate response
  • Expertise in claims investigation, litigation management, and medical review workflows
  • Experience integrating services with municipal HR and payroll systems
  • Demonstrated success serving public sector or municipal clients

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