Workers' Compensation Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP Release: July 6th, 2026
Deadline for Questions: July 11th, 2026
Answers to Questions Posted: July 14th, 2026
Response Due Date: July 30th, 2026
Oral Presentations: August 10th–14th, 2026
Oral Presentations City Council: August 15th, 2026
City Council: August 25th, 2026
Award Contract: August 26th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Conway
DESCRIPTION
The City is seeking a vendor to provide comprehensive workers' compensation services for a one-year contract term. The requested services include fully insured workers' compensation coverage, third-party claims administration, excess insurance placement, medical management, loss control, risk financing alternatives, and related professional services.
The selected contractor will be responsible for the full administration of workers' compensation claims. This includes receiving and acknowledging new claims, establishing claim files, conducting timely investigations, determining compensability under Arkansas workers' compensation law, and managing medical and indemnity benefits for accepted claims. The contractor will also coordinate with medical providers, manage litigated or disputed claims with legal counsel, and maintain complete and accurate documentation.
Additional responsibilities include establishing and adjusting claim reserves in accordance with industry best practices, maintaining documented reserve authority procedures, providing at least quarterly reserve reviews, and disclosing reserve and settlement authority levels. All administrative, investigative, medical management, and reporting activities must support efficient and compliant claims administration. Questions are due by July 10, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 30, 2026. Questions must be submitted by July 11, 2026.
- Who issued this RFP?
- It was issued by City Of Conway. The work is located in Conway, Arkansas, United States.
- Who is a good fit for this opportunity?
- Workers' compensation insurance carrier or third-party administrator
- Experience administering municipal or public-sector workers' compensation programs
- Strong knowledge of Arkansas workers' compensation law and compliance requirements
- In-house claims investigation, medical management, and litigation coordination capabilities
- Demonstrated reserve management and quarterly claims review experience
- Ability to provide related risk financing, excess insurance, and loss control services
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.