Worker’s Compensation Medical Management Service
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions Due: July 2nd, 2026
Offers Due: July 23rd, 2026
Offer Opening: July 23rd, 2026
Contract Start: January 1st, 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Austin
DESCRIPTION
The selected vendor will provide comprehensive worker’s compensation medical management services. Responsibilities encompass medical cost containment such as bill review, utilization review, peer review, and related case management functions. The vendor will oversee pharmacy benefits management, maintain an effective information system, and coordinate with third-party vendors to ensure seamless claims management and timely communication, while complying with all client service handling instructions for proactive claims administration.
Vendors must facilitate prompt delivery of quality medical care and equitable claims processing, ensuring third-party vendor payments within 60 days and taking responsibility for any delays. The service provider will be required to secure qualified physicians and healthcare facilities within a 504 panel, particularly for cases involving complex injuries and behavioral health. The role includes developing protocols for credentialing and re-credentialing providers, maintaining confirmation of malpractice insurance, and establishing both a provider handbook and clear complaint processes for employees and providers. Implementation planning and communication are crucial parts of the engagement.
The contract duration is two years, and all clarifying questions regarding the RFP are due by July 2, 2026.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on July 23, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by City Of Austin. The work is located in Austin, Texas, United States.
- Who is a good fit for this opportunity?
- Experience delivering worker’s compensation medical management services
- Ability to provide medical cost containment and pharmacy benefits management
- Proven track record coordinating with third-party medical vendors
- Strong capabilities in provider credentialing and case management
- Regulatory compliance expertise within Texas healthcare and worker’s compensation
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.