When is the submission deadline?

This RFP closed on July 28, 2026 and is no longer accepting submissions.

It was issued by City Of Attleboro. The work is located in Attleboro, Massachusetts, United States.

Who is a good fit for this opportunity?

Third-party administrator specializing in workers’ compensation claims. Experience serving municipal or public-sector clients. Capabilities in claims administration, monitoring, and resolution. Expertise in medical case management and utilization review. Knowledge of Massachusetts workers’ compensation compliance requirements. Ability to manage injury-on-duty claims, reserves, and statutory reporting. Proven systems for medical billing review and cost containment. Capacity to support data conversion and historical claim management.

Workers’ Compensation Insurance Administration Services (Closed)

Overview

Financial, Legal, HR & Staffing

Attleboro, Massachusetts, United StatesPosted: July 15th, 2026Deadline: July 28th, 2026

Past Due

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SUMMARY

The City of Attleboro is seeking a provider of workers’ compensation third-party administration services for a one-year term. Services include claims processing, medical case management, utilization review, and support through final claim resolution.

KEY REQUIREMENTS

Must demonstrate experience in the administration of claims filed under Massachusetts General Laws Chapters 152, 41, and 32
Must be duly licensed, registered, or otherwise qualified as required by Massachusetts law
Must provide a plan of services including claims processing, investigations, and recordkeeping
Must have at least ten years of experience in administering/managing workers' compensation cases for Highly Advantageous rating
Must have more than five clients with 75 covered employees, including at least three municipalities for Highly Advantageous rating
Must name at least two principal contacts who have managed at least three comparable clients for Massachusetts municipalities for Highly Advantageous rating
Must provide five or more positive references from comparable municipalities for Highly Advantageous rating
Must maintain a 24/7 telephone call and/or accident site response service
Must act as the Account Designee for MMSEA Section 111 reporting

CONTRACT DURATION

12 months

TIMELINE

RFP Released: July 14th, 2026

Questions submitted by: July 22nd, 2026

Addenda with Answers: July 24th, 2026

Proposal Submittal: July 28th, 2026

QUESTION DEADLINE

July 22nd, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Attleboro

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DESCRIPTION

The government authority in Attleboro, Massachusetts is seeking a vendor to provide workers’ compensation insurance administration services. The scope may also include data conversion for the city. The contract term is one year.

Required third-party administration services include claims administration, claims monitoring, medical case management, utilization review, and ongoing case management through the resolution of active past, current, and future claims. The selected vendor will be responsible for processing all workers’ compensation and injury-on-duty claims reported by the city, including timely payments, reserve management, and maintenance of claim-related forms, reports, and notices required under state law.

Additional responsibilities include utilization review and verification of medical billings, including medications and durable medical equipment, determining the lowest state-authorized payment rates, following up with doctors and claimants, investigating cases when needed to reduce exposure and cost, and recommending claimant earning capacity status for final city determination. Questions are due by July 22, 2026.

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Frequently asked questions

When is the submission deadline?: This RFP closed on July 28, 2026 and is no longer accepting submissions.
Who issued this RFP?: It was issued by City Of Attleboro. The work is located in Attleboro, Massachusetts, United States.
Who is a good fit for this opportunity?: Third-party administrator specializing in workers’ compensation claims
Experience serving municipal or public-sector clients
Capabilities in claims administration, monitoring, and resolution
Expertise in medical case management and utilization review
Knowledge of Massachusetts workers’ compensation compliance requirements
Ability to manage injury-on-duty claims, reserves, and statutory reporting
Proven systems for medical billing review and cost containment
Capacity to support data conversion and historical claim management

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