Vendor needs to provide website services. – The new website will address these issues through a user–centred design approach, focusing on simplicity, accessibility, mobile responsiveness, and a modern aesthetic – ensuring that users can find what they need in 3–4 clicks. • Optimise the website for both desktop and mobile users with improved loading times • Provide clear, up–to–date information with minimal clicks to reach desired content • Reduce the need for unnecessary logins to access basic services • Maintain and enhance popular current features like the social media wall • Create a robust content review system to prevent outdated information • Create an intuitive, user–friendly website that prioritises the most common user tasks • Improve navigation to enable users to find information within 3–4 clicks • Implement a clean, modern design aesthetic with a simplified colour scheme • Advanced filtering options • Relevant results prioritised by recency and relevance • Mobile–friendly display • Robust, user–friendly CMS for Council staff to update content • Version control and content approval workflows • Ability to manage access to specific tasks, pages, and sections • Mobile–friendly pages for improved search ranking • Mobile–first approach to critical services • Simplified navigation for smaller screens • Touch–friendly interface elements