The City of North Carolina is seeking a qualified vendor to provide comprehensive website redesign, redevelopment, implementation, and migration services utilizing a modern content management system (CMS). The selected vendor will be responsible for delivering a contemporary, accessible, secure, and user-friendly public-facing website that enhances public access to information and services, supports government transparency, and aligns with the City's overall digital strategy and branding guidelines.

Key components of the project include adopting a user-centered and mobile-first design approach, intuitive navigation, enhanced search functionality, and modernization of the website’s information architecture and technical foundation. The solution should meet or exceed current accessibility standards and integrate seamlessly with city systems and digital services. The vendor will be expected to implement a secure, scalable CMS that facilitates robust content governance and publishing workflows, as well as support efficient content migration and thorough validation of migrated materials from the existing website.

Additionally, the successful vendor will provide technical support during and after website launch, ensuring issue resolution and post-launch stabilization. All services must adhere to the City's branding, security standards, and digital governance practices.