The organization seeks a vendor to provide comprehensive website redesign, development, hosting, and modernization services utilizing a content management system (CMS). Objectives include enhancing the user experience and information architecture, implementing a modernized visual redesign, and providing single sign-on functionality for administrative access. The solution must include a secure hosting environment, REST-based integration capabilities, and role-based editing controls with backend workflow to support departmental change requests, allowing communication teams to review, edit, approve, reject, and track requests prior to publication.

Additional requirements include robust content management features, reliable outage communication capabilities, structured planning for the website launch, and reusable templates for standard and landing pages. The platform should incorporate a balanced design for prominent areas, strong scheduling tools for web content, the ability to manage document and file uploads, and secure handling and storage or routing of form submissions. Support for article-based content with tagging, categorization, and related content relationships is required, as is a configurable search solution capable of indexing website content and standard file types.

The selected vendor must enable staff to create and manage web forms independently and design a homepage section dedicated to high-priority information. The service must ensure secure and efficient management of content, data, and urgent communications.