Website Design, Development, Migration, Hosting and Maintenance Services

The issuing organization seeks a vendor to design, develop, deploy, migrate, host, and maintain a modern, user-friendly, and highly interactive website using WordPress or Drupal. The website will serve as a digital gateway for applicants, residents, landlords, and partner organizations while providing a flexible content management system that enables internal staff to maintain content efficiently and supports public-sector security and stability requirements.

The selected vendor will engage leadership, housing specialists, and community advocates through workshops; develop audience personas; establish a language and translation strategy; and create an intuitive information architecture separating pathways for finding housing, current residents, and landlord partners. Services will include accessible visual and user interface design, customized no-code editing capabilities, role-based permissions and approval workflows, and a design system featuring clear typography, strong contrast, and visible focus states.

The project will also include migration and organization of historical policy archives, board meeting minutes, and regulatory PDF forms. The vendor will conduct comprehensive quality assurance across major browsers, operating systems, desktop devices, and mobile devices, as well as automated and manual accessibility testing using screen readers including NVDA, JAWS, and VoiceOver. The contract period will be two years.