The State of South Carolina is seeking a qualified vendor to provide comprehensive website services, including design, development, deployment, hosting, implementation, migration, and ongoing maintenance using a robust content management system (CMS).

The scope of work encompasses creating a user-friendly website that serves as a portal for online services and supports third-party integrations through secure APIs or links. Key requirements include a powerful internal search engine, features for accessibility and optimization, and the integration of generative AI for functions such as chat-based Q&A, translation, and enhanced search. The CMS must facilitate live editing, content scheduling, migration of all existing content, the use of friendly URLs, and preview capabilities before publishing. Additionally, it should offer dynamic keyword searches, automatic content indexing for SEO, and customizable publishing workflows tailored to different security groups and users.

A distinctive aspect of the project is the design and implementation of an accessible AI mascot or avatar that aligns with the City's branding. The solution should also support online calendars, content scheduling, and citizen engagement tools, ensuring both editors and end-users receive an efficient and modern experience.