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Website and Intranet Support and Maintenance Services Using Drupal CMS

Overview


Software, Web & Mobile Development
Los Angeles, California, United StatesPosted: August 29, 2026Deadline: September 18, 2026

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SUMMARY


The organization seeks a Drupal services provider to support its Acquia-hosted website and intranet, including maintenance, technical support, integrations, training, emergency response, and system enhancements. The engagement may also include major Drupal migrations or environment upgrades.

KEY REQUIREMENTS


CONTRACT DURATION


12 months

TIMELINE


Task Order Solicitation Issued: August 28th, 2026

Question Submittal period Ends: September 11th, 2026 at 5pm PST

Task Order Proposals Due: September 18th, 2026 at 5pm PST

Finalize Selection: October 2nd, 2026

QUESTION DEADLINE


September 11, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Los Angeles Fire Department

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The vendor will provide website and intranet support and maintenance services using the Drupal content management system. Responsibilities include management of the Acquia-hosted environment, Drupal module updates, security patches, and PHP updates.

The selected provider will deliver second-level technical support, subject-matter training for content coordinators, and 24/7 on-call emergency support. The scope also includes assistance with integrating third-party platforms, including Everbridge for alerts and red flags, Vimeo and LiveView for live streaming, GIS and Genasys for public mapping, PDF hosting, JotForm, and Bitly.

The contract will include up to 48 hours per month of base-level system enhancements. As needed, the vendor may also provide technical planning, methodology development, and execution for major Drupal platform migrations or environment upgrades. Questions must be submitted by September 11, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 18, 2026. Questions must be submitted by September 11, 2026.
Who issued this RFP?
It was issued by Los Angeles Fire Department. The work is located in Los Angeles, California, United States.
Who is a good fit for this opportunity?
  • Drupal development and maintenance firm with Acquia hosting expertise
  • Experience supporting public-sector websites and intranets
  • Proven capability in Drupal upgrades, security patching, and PHP maintenance
  • 24/7 technical support and emergency response capacity
  • Experience integrating mapping, alerting, streaming, forms, document hosting, and URL-shortening platforms

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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