Web-Based Inmate Telephone, Video Visitation, Kiosk, and Tablet System
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Post RFP: July 2nd, 2026
Site Visit: July 21st, 2026
Questions Due: July 30th, 2026
Response to Questions Due: August 5th, 2026
RFP Due: August 26th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Sauk County
DESCRIPTION
The county is seeking a vendor to provide a comprehensive, web-based inmate communication system for use in the county jail. This solution must include inmate telephones, video visitation, informational kiosks, and tablets. All equipment should feature intuitive, web-based software and include wall-mounted telephones, kiosks, and portable tablet devices. The system should facilitate accurate call accounting with clear revenue reports and a robust audit trail for county oversight.
The software interface used by jail officers must be web-based, user-friendly, and include a 24/7 ticketing module to allow staff to submit support requests or questions at any time. Integration with existing Commissary and/or Jail Management Systems is required to ensure seamless transfer of inmate data, without additional cost to the county. The system must store all call recordings for at least 180 days, accessible via an online interface. Additional requirements include advance notification of call limitations to both inmates and called parties prior to call termination, as well as mandatory active acceptance from the called party before connecting the call.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 28, 2026. Questions must be submitted by July 30, 2026.
- Who issued this RFP?
- It was issued by Sauk County. The work is located in Baraboo, Wisconsin, United States.
- Who is a good fit for this opportunity?
- Experience providing web-based communication systems for correctional facilities
- Track record with video visitation, telephone, kiosk, and inmate tablet deployments
- Capability to integrate with existing jail management and commissary systems
- 24/7 technical support and maintenance capability
- Proven expertise in secure data storage and communications
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.