When is the submission deadline?

Submissions are due September 28, 2026. Questions must be submitted by September 21, 2026.

It was issued by Metropolitan Community College. The work is located in Kansas City, Missouri, United States.

Who is a good fit for this opportunity?

Higher education case management software provider. Experience supporting Title IX, conduct, compliance, and employee relations workflows. Demonstrated multi-campus or district-wide software deployments. Strong capabilities in reporting, dashboards, website integration, and secure communications.

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Web-Based Higher Education Case Management Software

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Overview

Software, Web & Mobile Development

Kansas City, Missouri, United StatesPosted: September 2, 2026Deadline: September 28, 2026

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SUMMARY

A higher education organization is seeking web-based case management software for student and employee concerns across multiple campuses. The solution must support configurable workflows, public reporting, communications, case analytics, and district-wide reporting.

KEY REQUIREMENTS

Must have minimum 5 years of experience in the field
Must provide license to do business in the State of Missouri
Must support Ellucian Banner integration
Must support Microsoft Entra ID Single Sign-On
Must comply with FERPA and WCAG 2.1 Level A and AA accessibility requirements
Must support NABITA risk assessment methodologies
Must be able to perform services described in Scope of Services
Must utilize experienced, responsible and capable personnel

CONTRACT DURATION

36 months

TIMELINE

RFP Issued: September 1st, 2026

Questions Due: September 21st, 2026

Proposals Due: September 28th, 2026

Recommended for Award: November 19th, 2026

QUESTION DEADLINE

September 21, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Metropolitan Community College

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DESCRIPTION

The procuring organization seeks a vendor to provide a comprehensive web-based higher education case management software solution for managing student and employee concerns. The system should support conduct matters, Title IX cases, behavior intervention, hazing, academic integrity, employee relations, and general complaints.

Required case management capabilities include case creation and tracking, workflow management, documentation storage, email communication, and text communication. The solution should also provide public reporting forms, QR code generation, direct website integration, and customizable reporting workflows.

The software must support multiple campuses by identifying campus locations, tracking cases by location, permitting manual profile merging, and enabling district-wide reporting. Analytics and reporting requirements include case dashboards, trend reporting, and annual reporting. Questions must be submitted no later than September 21, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due September 28, 2026. Questions must be submitted by September 21, 2026.
Who issued this RFP?: It was issued by Metropolitan Community College. The work is located in Kansas City, Missouri, United States.
Who is a good fit for this opportunity?: Higher education case management software provider
Experience supporting Title IX, conduct, compliance, and employee relations workflows
Demonstrated multi-campus or district-wide software deployments
Strong capabilities in reporting, dashboards, website integration, and secure communications

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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