Web-Based Electronic Monitoring Solutions

The State of Nevada is seeking a vendor to provide comprehensive web-based electronic monitoring solutions for individuals under supervision. These solutions must include Global Positioning System (GPS) Monitoring, Radio Frequency Monitoring (RFM), and Alcohol Monitoring (AM), along with all necessary hardware, software, installation, maintenance, and ongoing support services.

The required system should be mobile, user-friendly, and compatible with common household outlets, with receivers capable of timely recharging. The provider must offer 24/7/365 support, accessible via phone, email, and help desk, with toll-free access to a customer support and monitoring center.

Key features include a secure, web-based platform accessible from desktops, tablets, and mobile devices, requiring multi-factor authentication for login. The system must support real-time data collection and monitoring, customizable dashboards with mapping and client history, and automated notifications for policy violations such as zone breaches, tampering, missed tests, or low battery alerts. Reporting functions should allow customizable fields and export options in various formats (PDF, Excel, CSV), and integration with existing case management systems via APIs is essential.

Additionally, the solution must maintain full audit trails and data retention practices in compliance with CJIS security requirements, and the tracking software should utilize Google Maps or a comparable service to monitor client movements in real time or via passive tracking.