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Web and Creative Design Services

Overview


Media, Creative Design & AV Production
Cambridge, Massachusetts, United StatesPosted: September 25, 2026Deadline: October 15, 2026

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SUMMARY


The city is seeking a vendor for accessible web, UI/UX, branding, social media, video, animation, and community engagement services. Work will include Sitecore website and microsite development, branded communications, and support for citywide marketing initiatives.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Questions due by October 1st, 2026.

Bid submission deadline is October 15th, 2026, at 11:00 am.

QUESTION DEADLINE


October 1, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City of Cambridge

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The issuing city seeks a vendor to provide web and creative design services supporting web, print, digital design, community engagement, social media content, video, and animation. Services must improve public communications, expand capacity in UI/UX, animation, graphic design, and marketing, and incorporate accessibility for individuals with various disabilities.

The selected vendor will assist with citywide marketing strategies, comprehensive campaigns, branding, department- and program-specific initiatives, and community engagement. Responsibilities include creating websites and microsites within the existing Sitecore environment, developing accessible templates with alt text and other accessibility features, and providing front-end development using HTML, CSS, and JavaScript alongside backend Sitecore development. New front-end code must integrate with the existing website structure and available libraries, while top-level navigation and footers may not be changed without city approval.

Additional services include branded social media templates, short animation videos and GIFs, video production and post-production, UI/UX design, front-end development, and communications materials that explain key programs and initiatives. The vendor will also activate resident participation and leadership through at least one community-based initiative. Questions must be submitted by October 1, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on October 15, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by City of Cambridge. The work is located in Cambridge, Massachusetts, United States.
Who is a good fit for this opportunity?
  • Web and creative agency experienced in public-sector communications
  • Strong Sitecore, HTML, CSS, JavaScript, and front-end development capabilities
  • Expertise in accessible UI/UX and inclusive digital design
  • Proven experience in branding, social media content, animation, and video production
  • Capacity to deliver citywide marketing campaigns and community engagement initiatives

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