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Wayfinding Modernization Feasibility Study Services

Overview


Architecture, Engineering & Urban Planning
New Westminster, British Columbia, CanadaPosted: June 30th, 2026Deadline: August 3rd, 2026

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SUMMARY


Seeking a feasibility study vendor to evaluate and modernize wayfinding systems across physical and digital environments in British Columbia.

KEY REQUIREMENTS


BUDGET

Estimate

$100,000 – $250,000

CONTRACT DURATION


9 months

TIMELINE


Project Kickoff: September 1st, 2026

Stakeholder & Customer Engagement Complete: October 31st, 2026

Current State Assessment Complete: October 31st, 2026

Draft Future-State Wayfinding Strategy: March 31st, 2027

Draft Recommendations & Implementation Roadmap: June 30th, 2027

Final Report & Presentation: June 30th, 2027

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


TransLink

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The project seeks a vendor to deliver a feasibility study for the modernization of wayfinding systems. The primary objectives include defining a clear vision for a customer-first, multimodal wayfinding solution that is inclusive and consistent across both physical and digital platforms.

The study will involve an assessment of current wayfinding standards, practices, and associated data to identify areas for improvement in consistency, clarity, and accessibility. The selected firm will be expected to identify standards, data structures, and configuration strategies to ensure alignment among physical signage, digital tools, and in-vehicle information.

Additionally, the scope includes evaluating tools, processes, and life-cycle practices necessary for efficient maintenance, updating, and scaling of the wayfinding system over time. The vendor must also facilitate enhanced coordination among various internal teams, including operations, maintenance, digital customer experience, IT, application operations, architecture and design, to ensure effective and consistent implementation of wayfinding improvements.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 3, 2026.
What is the budget for this RFP?
Settle estimates the budget at $100,000 – $250,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by TransLink. The work is located in New Westminster, British Columbia, Canada.
Who is a good fit for this opportunity?
  • Expertise in wayfinding system design and evaluation
  • Experience with multimodal transportation environments
  • Strong background in both physical and digital signage integration
  • Demonstrated ability to conduct feasibility studies for public infrastructure projects
  • Proven collaboration with large organizations and multiple internal stakeholder groups

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