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Project Kickoff: September 1st, 2026
Stakeholder & Customer Engagement Complete: October 31st, 2026
Current State Assessment Complete: October 31st, 2026
Draft Future-State Wayfinding Strategy: March 31st, 2027
Draft Recommendations & Implementation Roadmap: June 30th, 2027
Final Report & Presentation: June 30th, 2027
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
TransLink
The project seeks a vendor to deliver a feasibility study for the modernization of wayfinding systems. The primary objectives include defining a clear vision for a customer-first, multimodal wayfinding solution that is inclusive and consistent across both physical and digital platforms.
The study will involve an assessment of current wayfinding standards, practices, and associated data to identify areas for improvement in consistency, clarity, and accessibility. The selected firm will be expected to identify standards, data structures, and configuration strategies to ensure alignment among physical signage, digital tools, and in-vehicle information.
Additionally, the scope includes evaluating tools, processes, and life-cycle practices necessary for efficient maintenance, updating, and scaling of the wayfinding system over time. The vendor must also facilitate enhanced coordination among various internal teams, including operations, maintenance, digital customer experience, IT, application operations, architecture and design, to ensure effective and consistent implementation of wayfinding improvements.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.