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VMware Support Services

Overview


IT Support, Hardware & Networking
Ann Arbor, Michigan, United StatesPosted: July 11th, 2026Deadline: August 5th, 2026

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SUMMARY


Seeking a vendor in Michigan to provide VMware licensing and support services, including as-needed server support and 24/7/365 Broadcom phone support. The resulting contract is expected to run for three years.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Request for Quotation Issued: July 10th, 2026

Approved Equivalent Consideration, Vendor Questions, and Requests for Clarifications Due: July 17th, 2026

AAATA Responds to Requests: July 24th, 2026

Quotes Due: August 5th, 2026

Anticipated Award: August 2026

Anticipated Contractor Start: August 2026

QUESTION DEADLINE


July 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Ann Arbor Area Transportation Authority

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DESCRIPTION


The issuing organization is seeking a vendor to provide VMware support services in Michigan. The scope includes licensing and as-needed support services for VMware servers, as well as 24/7/365 phone support for Broadcom.

The anticipated contract term is three years. Vendors should note that all questions regarding the solicitation must be submitted no later than July 17, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 5, 2026. Questions must be submitted by July 17, 2026.
Who issued this RFP?
It was issued by Ann Arbor Area Transportation Authority. The work is located in Ann Arbor, Michigan, United States.
Who is a good fit for this opportunity?
  • IT infrastructure support firm with VMware administration expertise
  • Authorized reseller or provider of VMware licensing and related support services
  • Capability to deliver 24/7/365 phone support coverage
  • Experience supporting enterprise server virtualization environments
  • Proven track record with multi-year government or public sector support contracts
  • Presence in Michigan or ability to reliably serve clients within the state

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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