Utilities Billing Customer Information System
Overview
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SUMMARY
DESCRIPTION
A public utility entity in Augusta, Georgia is seeking a vendor to provide a utility billing software and Customer Information System that supports core utility operations. The requested solution must integrate key service areas including customer account management, billing and collections, meter reading systems and software, asset and work order management software, and customer payment and customer portal systems.
The selected vendor will be responsible for leading implementation of the software solution in partnership with an Augusta-appointed project manager. This includes any required data conversion needed to transition from the current software environment. Vendors are expected to propose a solution and identify details such as the software version currently in use, database platform, and interfaces with financial systems, work asset management systems, GIS systems, and tax systems.
A pre-bid meeting is scheduled for August 10, 2026. All questions must be submitted no later than August 12, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due August 26, 2026.
- Who is a good fit for this opportunity?
- Utility billing and customer information system provider
- Experience implementing CIS platforms for municipal or public utility clients
- Strong systems integration capability across billing, payments, meter reading, GIS, and asset management
- Proven data migration and software transition experience
- Established project management and implementation support team
- Ability to interface with financial, tax, and work asset management systems
- Regional or national firm with public sector references
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.