UI/UX Design Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
June 12th, 2026: RFP release
July 3rd, 2026: Question deadline
July 8th, 2026: Final addenda/clarification posting
July 14th, 2026: RFP closing date
September 1st, 2026: Anticipated contract start date
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Workers' Compensation Board - Alberta
DESCRIPTION
A contract opportunity is available for comprehensive User Interface (UI) and User Experience (UX) Design Services, supporting both external-facing (public) and internal-facing (staff) audiences. Service providers can submit proposals for external-facing work, internal-facing work, or both, with separate proposals required for each stream. The external-facing stream emphasizes accessibility, usability, and content clarity for a diverse public audience, while the internal-facing stream focuses on workflow efficiency, operational alignment, and digital adoption for staff needs.
The successful vendor will deliver consistent, audience-specific design outcomes, ensuring a user-centered approach across all deliverables and platforms—web and mobile—with expertise in responsive design. The contract will include the development and use of a digital design playbook and governance framework to standardize system development, implementation, and maintenance. Service providers must demonstrate strong capabilities in accessibility, content design, user research, and collaborative work with cross-functional teams. Commitment to high-quality, accessible outcomes and clear communication of design decisions is essential.
The engagement is set for a five-year term. All questions related to the RFP must be submitted by July 3, 2026.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on July 14, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by Workers' Compensation Board - Alberta. The work is located in Alberta, Canada.
- Who is a good fit for this opportunity?
- Experienced UI/UX design firms with a track record in both public and enterprise projects
- Expertise in accessibility standards, user experience research, and digital design best practices
- Ability to deliver audience-specific solutions across web and mobile platforms
- Capability to develop digital design frameworks and governance documentation
- Strong collaboration skills with cross-functional and governmental stakeholders
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.