UI/UX Design Services
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
June 12th, 2026: RFP release
July 3rd, 2026: Question deadline
July 8th, 2026: Final addenda/clarification posting
July 14th, 2026: RFP closing date
September 1st, 2026: Anticipated contract start date
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Workers' Compensation Board - Alberta
DESCRIPTION
A contract opportunity is available for comprehensive User Interface (UI) and User Experience (UX) Design Services, supporting both external-facing (public) and internal-facing (staff) audiences. Service providers can submit proposals for external-facing work, internal-facing work, or both, with separate proposals required for each stream. The external-facing stream emphasizes accessibility, usability, and content clarity for a diverse public audience, while the internal-facing stream focuses on workflow efficiency, operational alignment, and digital adoption for staff needs.
The successful vendor will deliver consistent, audience-specific design outcomes, ensuring a user-centered approach across all deliverables and platforms—web and mobile—with expertise in responsive design. The contract will include the development and use of a digital design playbook and governance framework to standardize system development, implementation, and maintenance. Service providers must demonstrate strong capabilities in accessibility, content design, user research, and collaborative work with cross-functional teams. Commitment to high-quality, accessible outcomes and clear communication of design decisions is essential.
The engagement is set for a five-year term. All questions related to the RFP must be submitted by July 3, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 14, 2026. Questions must be submitted by July 3, 2026.
- Who issued this RFP?
- It was issued by Workers' Compensation Board - Alberta. The work is located in Alberta, Canada.
- Who is a good fit for this opportunity?
- Experienced UI/UX design firms with a track record in both public and enterprise projects
- Expertise in accessibility standards, user experience research, and digital design best practices
- Ability to deliver audience-specific solutions across web and mobile platforms
- Capability to develop digital design frameworks and governance documentation
- Strong collaboration skills with cross-functional and governmental stakeholders
Analysis generated by Settle AI from the source RFP.
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