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Third-Party Workers' Compensation Management Service

Overview


Financial, Legal, HR & Staffing
Cleveland, Ohio, United StatesPosted: August 27, 2026Deadline: September 11, 2026

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SUMMARY


A three-year contract is sought for third-party administration of self-insured workers' compensation programs, including claims management, payments, analytics, reporting, investigations, and litigation support. Questions are due September 3, 2026, and proposals are due September 11, 2026.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Open Date: August 26th, 2026

Q&A Opens: August 27th, 2026

Q&A Closes: September 2nd, 2026

Close Date: September 11th, 2026

Services Expected to Begin: January 1st, 2027

QUESTION DEADLINE


September 2, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


The MetroHealth System

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DESCRIPTION


The vendor will provide third-party workers' compensation management services for self-insured workers' compensation programs and liabilities. The services will support cost management and improvement through claims administration, investigation, provider and claimant outreach, monitoring, and issue resolution.

The selected provider will develop and produce appropriate analytics and metrics, generate timely and accurate compensation and medical payments for self-insured claims, and prepare management information system and loss reports. Services will also include hearing and claims litigation administration.

The contract period will be three years. All questions must be submitted by September 3, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on September 11, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by The MetroHealth System. The work is located in Cleveland, Ohio, United States.
Who is a good fit for this opportunity?
  • Third-party workers’ compensation administrators with self-insured program expertise
  • Experienced claims investigation, payment processing, and litigation administration teams
  • Strong analytics, metrics, MIS, and loss-reporting capabilities
  • Established provider and claimant outreach and monitoring processes
  • Demonstrated experience managing complex workers’ compensation claims

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