Third-Party Payment Solution
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Clarification meeting: October 16th, 2026
Closing date: November 27th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Cape Town
DESCRIPTION
The issuing agency seeks a service provider to deliver a third-party payment solution for a one-year contract period. Upon receiving payment from a customer, the provider must immediately issue a machine- or system-printed receipt in a format approved by the agency.
Receipts must include, at minimum, the date, time, receipt or unique reference number, point-of-sale number, cashier name or number, amount tendered, amount receipted, payment method, change where applicable, and the municipal account number or unique reference number. The end-to-end transaction time, from presentation of the tender type through receipt printing, must not exceed 10 seconds.
The provider must be registered with the agency's Security Standards Council and as a third-party payment provider with the agency. Proposals must explain how card fraud and payment disputes will be managed and must include monthly reporting on the unavailability of e-commerce services. Questions must be submitted by October 16, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due November 27, 2026. Questions must be submitted by October 9, 2026.
- Who issued this RFP?
- It was issued by City Of Cape Town. The work is located in Cape Town, Western Cape, South Africa.
- Who is a good fit for this opportunity?
- Registered third-party payment service provider
- Demonstrated experience with point-of-sale and e-commerce payment processing
- Capability to issue configurable, compliant transaction receipts
- Proven fraud prevention and payment dispute management expertise
- Ability to meet sub-10-second transaction processing requirements
- Capacity to provide monthly service availability reporting
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.