Third Party Administrator Services for Workers’ Compensation Claims
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Request for Proposal Distributed: May 19th, 2026
Questions Due By: June 8th, 2026
Receive Written Proposals By: June 16th, 2026
Conduct Oral Interviews with Offerors: June / July 2026
Negotiations Completed: July / August 2026
Award Contract: September 2026
Services Begin: October 1st, 2026
QUESTION DEADLINE
Issuing Agency
County Of Henrico, Virginia
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DESCRIPTION
A county in Virginia seeks a vendor to deliver third party administrator services for its self-insured workers’ compensation program. Responsibilities include determining claim qualifications, processing all required payments, comprehensive reporting, and the day-to-day management of both open and outstanding claims in close collaboration with the Department of Finance, Risk Management Division, attorneys, and actuaries as appropriate.
The selected vendor will handle claim adjustment and ensure adjusters maintain a manageable volume for thorough investigations and timely communications. Claims must be receivable 24/7 via fax, email, or other electronic means, and all new claims require acknowledgment within 24 hours, providing relevant claim information to both the employee and the County. Additional services include case management, pre-settlement evaluations (including Medicare Set Asides), case synopses, settlement recommendations, and reporting on indemnity/medical payments and projected future expenses. The provider must also offer 24/7 telephonic claim reporting and real-time online access to claims systems that allow for County personnel communication with adjusters.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due June 16, 2026. Questions must be submitted by June 8, 2026.
- Who issued this RFP?
- It was issued by County Of Henrico, Virginia. The work is located in Henrico, Virginia, United States.
- Who is a good fit for this opportunity?
- Licensed third party administrator with experience in public sector workers’ compensation
- Demonstrated expertise in claims management and reporting for self-insured programs
- Capacity to provide 24/7 claims intake and online claim system access
- Experience working with government clients in Virginia or the Mid-Atlantic region
- Staff with relevant certifications in claims adjustment and case management
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