Third-Party Administrator for Health Reimbursement Arrangement Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
July 14th, 2026: Deadline for written requests for interpretation.
July 21st, 2026: Proposals due at 10:30 A.M. and publicly opened.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Passaic
DESCRIPTION
A government authority in Passaic, New Jersey is seeking a third-party administrator (TPA) to provide health reimbursement arrangement (HRA) services. The selected vendor must construct, host, and administer custom HRA plans that comply with Internal Revenue Code requirements and support employer-defined funding schedules through its core platform.
The solution must include a strategic account executive to oversee annual performance reviews, contract amendments, and escalated service delivery matters. The vendor is also expected to provide a toll-free customer support hotline staffed by live domestic representatives at least Monday through Friday, along with secure participant access through a native mobile application for iOS and Android and an interactive web portal. These tools must support live balance tracking, mobile receipt uploads, and access to claim adjudication history.
The preferred funding model is a zero balance account (ZBA) structure, under which funds are drawn from the municipality's account through automated daily or weekly ACH transactions only for the value of claims that have settled and cleared. The selected TPA must also execute the local unit's standard Business Associate Agreement concurrently with the master service agreement and assume full liability as a Business Associate under HIPAA.
In addition, the vendor must demonstrate systemic segregation of protected health information, with restricted digital workspaces for staff handling claims or appeals. Prior to launch, the TPA must conduct at least two live interactive virtual or on-site training sessions for HR, benefits, and finance staff covering electronic enrollment feeds, variance adjustments, billing reconciliations, and ad hoc reporting extraction.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 21, 2026. Questions must be submitted by July 14, 2026.
- Who issued this RFP?
- It was issued by City Of Passaic. The work is located in Passaic, New Jersey, United States.
- Who is a good fit for this opportunity?
- Third-party administrator specializing in health reimbursement arrangement and employee benefits administration
- Experienced with public sector or municipal benefits programs
- Strong knowledge of Internal Revenue Code compliance and HIPAA requirements
- Secure platform provider with mobile app and web portal capabilities for claims and participant account access
- Ability to support zero balance account funding and ACH-based financial workflows
- Domestic customer service operation with live participant support
- Dedicated account management and implementation training experience
- Demonstrated controls for protected health information segregation and restricted claims processing environments
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.