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Third Party Administrator Dental Services

Overview


Financial, Legal, HR & Staffing
Syracuse, New York, United StatesPosted: June 15th, 2026Deadline: July 15th, 2026
Past Due

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SUMMARY


This RFP seeks a third party administrator to manage dental benefits claims, inquiries, COBRA, and data reporting for a five-year contract in New York.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Questions/Clarifications due by June 29th, 2026.

Proposals due by July 15th, 2026.

Contract start date is April 1st, 2027.

Contract expiration date is March 31st, 2032.

QUESTION DEADLINE


June 29th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Central New York Regional Transportation Authority

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The selected vendor will provide third party administration services for dental benefits. Responsibilities include the receipt and review of all claims and provider billing information, initiating and conducting timely investigations of all claims and invoices, and evaluating the appropriateness and coverage of billed services in accordance with the benefits plan. The administrator will utilize legal services as needed for any third-party claims, answer all inquiries from claimants, and manage the adjustment and settlement of claims to minimize the workload on client personnel.

Additionally, the vendor will handle COBRA administration for all current and future enrollees and employees, including those with fully insured plans. The role requires the collection, storage, and reporting of claim exposure and other essential data for risk management purposes, as well as providing retiree claims cost data to actuaries. The administrator must ensure the dental benefits offered meet or exceed the current plan level. The contract period will be five years.

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Frequently asked questions


When is the submission deadline?
This RFP closed on July 15, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by Central New York Regional Transportation Authority. The work is located in Syracuse, New York, United States.
Who is a good fit for this opportunity?
  • Experience providing third party administration for dental benefits
  • Knowledge of COBRA and dental plan regulations
  • Proven ability to manage large volumes of claims and data reporting
  • Access to legal services for third-party claims
  • History of servicing public sector or large employer benefit programs

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