Text-Based Communication Solution
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Riverton City
DESCRIPTION
The procuring entity in Utah is seeking a vendor to provide a text-based communication solution that enables residents and the City to communicate through text messaging. The solution should support two-way communication and allow the organization to manage outreach efficiently across different audiences and use cases.
Required capabilities include the ability to create custom group lists for targeted messaging, such as event notifications, contest updates, and campaign communications. The system must also support attachments in text messages and be able to import approximately 17,000 contacts.
The solution must include a geofencing feature that allows users to draw an area on a map and send text messages to recipients within that area during incidents such as water or power outages, boil water orders, or police events. Because the solution will be delivered as a cloud service, it must be hosted on a government-compliant provider.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on July 21, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by Riverton City. The work is located in Riverton, Utah, United States.
- Who is a good fit for this opportunity?
- Provider of SMS and text-based civic communication platforms
- Experience serving municipalities or public sector clients
- Cloud-hosted solution on a government-compliant infrastructure provider
- Capability to support geofenced and map-based emergency notifications
- Proven experience with large contact imports and audience segmentation
- Ability to support attachments and two-way resident messaging
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.