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Telephone Administrative and Support System

Overview


IT Support, Hardware & Networking
Santa Fe, New Mexico, United StatesPosted: September 5, 2026Deadline: September 24, 2026

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SUMMARY


The agency is seeking a vendor to provide ongoing administration and technical support for its cabled telephone, VoIP, and conferencing systems. Responsibilities include communication-system support, cabling, equipment and inventory management, user moves and connections, and coordination with external providers.

KEY REQUIREMENTS


CONTRACT DURATION


48 months

TIMELINE


Release of RFP: September 4th, 2026

Submission of Proposals: September 24th, 2026, by 4:00 p.m. MDT

Evaluation of Proposals and Selection: September 25th–29th, 2026

Effective Date of Contract: October 10th, 2026 (tentative)

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Legislative Council Service

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DESCRIPTION


The vendor will provide year-round management, support, and administrative assistance for the agency’s existing cabled telephone system, integrated voice-over-internet protocol (VoIP) services, and video and audio conferencing platform.

Services will support legislative communication systems, related software applications, and hardware devices, including new connections, relocations, and other work required for legislative-owned telephone and communications systems. The scope also includes necessary voice-system cabling, maintenance of physical and end-user inventories, and coordination with external system providers, including emergency response providers.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 24, 2026.
Who issued this RFP?
It was issued by Legislative Council Service. The work is located in Santa Fe, New Mexico, United States.
Who is a good fit for this opportunity?
  • Telecommunications and IT services provider with experience supporting enterprise telephone and VoIP systems
  • Proven capability in voice-system cabling, hardware support, inventory management, and user moves and connections
  • Experience managing video and audio conferencing platforms and coordinating with external or emergency-response providers
  • Capacity to provide year-round administrative and technical support

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