Telecommunicator Simulation Platform, Equipment, and Related Services
Overview
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SUMMARY
DESCRIPTION
The project seeks a vendor to provide and implement an emergency communications simulation system for realistic training in call-taking, dispatch operations, and public safety communications. The solution must include instructor and student workstations, simulation software, communication peripherals, and all components required for operation.
The platform should support emergency and non-emergency scenarios, computer-aided dispatch functionality, telephone and radio communications, mapping capabilities, scenario customization, performance tracking, and reporting. It should provide a hands-on learning environment that develops communication, decision-making, multitasking, and incident management skills while remaining scalable, user-friendly, and aligned with current emergency communications training practices and standards.
Required services and deliverables include software and licensing, instructional resources and curriculum, equipment and hardware, professional development and training, implementation, technical support, and maintenance. The vendor must provide pre-designed scenarios of varying types and complexity, data tracking and reporting tools, instructor manuals, installation and configuration, training, and ongoing support. Questions must be submitted by September 30, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 14, 2026.
- Who is a good fit for this opportunity?
- Public safety communications training technology provider
- Experience delivering emergency dispatch and telecommunicator simulation systems
- Capability to supply integrated simulation software, workstations, radio, telephone, and mapping components
- Proven expertise in implementation, instructor training, technical support, and maintenance
- Familiarity with industry standards for emergency communications and computer-aided dispatch
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.