Telecom Management and Billing System
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Proposal Due Date: June 18th, 2026
Contract Period: Effective Date of Contract Through Five (5) Years
QUESTION DEADLINE
Issuing Agency
Office Of Administration, Information Technology Services Division
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The State of Missouri seeks a vendor to provide a comprehensive telecom management and billing system that can be implemented and fully operational within six months of project initiation. The proposed TMS software must support management of various network and telecommunication elements, including circuits, both legacy and unified communications phones, as well as internet lines. The system should also facilitate cost allocation plan (CAP) billing for telecommunications and state data center services, ensuring accurate processing and visibility into invoice status (paid, printed, or viewed).
In addition to core management functions, the solution must include clear documentation for restoring the database in case of hardware, software, or human errors, and the ability to block or mask selected fields before electronic billing data is stored. Security is critical, and the contractor must provide dedicated personnel with expertise in cloud security best practices. The system should be capable of generating summary billing invoices with detailed supporting charges for each customer, allow concurrent job processing and data entry, and comply with TCP/IP communication protocols.
Vendors should have experience deploying and managing cloud infrastructure solutions, offer a robust API for integration, and be prepared for a five-year contract period.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due June 18, 2026. Questions must be submitted by June 8, 2026.
- Who issued this RFP?
- It was issued by Office Of Administration, Information Technology Services Division. The work is located in Jefferson City, Missouri, United States.
- Who is a good fit for this opportunity?
- Proven experience delivering telecom management and billing systems
- Expertise in cloud-based infrastructure and security best practices
- Ability to implement large-scale solutions for government or enterprise clients
- Skilled in API development and integration
- Experience with cost allocation and telecommunications billing
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