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Telecom Expense Management System Modernization

Overview


Business Systems (ERP, CRM & POS)
San Francisco, California, United StatesPosted: March 31st, 2026Deadline: May 4th, 2026
Past Due

Fit Score


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SUMMARY


California seeks information on a modern cloud-based telecom expense management SaaS platform to replace its outdated system, enhancing management, reporting, and cost control for citywide telecom assets.

KEY REQUIREMENTS


BUDGET

Estimate

$200,000 – $500,000

TIMELINE


Request for Information Issued: March 30th, 2026

Deadline for questions from respondents: April 13th, 2026

Responses Due: May 4th, 2026

QUESTION DEADLINE


April 13th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Department Of Technology, City And County Of San Francisco

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority located in California is seeking information from vendors regarding the replacement of its legacy telecom expense management system with a modern, cloud-based Software as a Service (SaaS) solution. The purpose is to implement a platform that integrates telecom ordering, asset management, billing and chargeback, cost validation, and comprehensive reporting into a unified system.

The new solution is expected to centralize management of telecom ordering, installation, billing, and asset tracking for the entire city, thereby enhancing workflow efficiency and data accuracy. Key capabilities include data integration and ingestion, billing and chargeback management, inventory and asset management, ordering and provisioning, robust reporting and analytics, as well as strong security and access controls. The platform should also offer advanced search, usability, and workflow features to support end users and decision-makers in optimizing telecom costs and operations.

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Frequently asked questions

When is the submission deadline?
This RFP closed on May 4, 2026 and is no longer accepting submissions.
What is the budget for this RFP?
Settle estimates the budget at $200,000 – $500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Department Of Technology, City And County Of San Francisco. The work is located in San Francisco, California, United States.
Who is a good fit for this opportunity?
  • Proven expertise in telecom expense management software
  • Experience implementing SaaS solutions for government or large municipalities
  • Strong integration, data migration, and security capabilities
  • Demonstrated success with large-scale asset and billing management systems
  • Presence or project experience within California or similar public sector environments

Analysis generated by Settle AI from the source RFP.

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