Technical Support Services
Overview
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SUMMARY
DESCRIPTION
A government authority in Lansing, Michigan is seeking a vendor to provide time-and-materials technical support services to augment internal staff. The engagement covers a range of IT and project delivery roles, including Senior IT Project Manager, Organizational Change Manager, Integration Analyst, Business Analyst, Web Developer, Database Developer, Quality Assurance Specialist or Tester, Network Administrator, System Administrator, Database Administrator, and Technical Writer.
The Senior IT Project Manager will be responsible for managing multiple complex utility management system implementation projects. These projects may include replacement and implementation of two or more major systems such as Geographic Information System (GIS), Advanced Distribution Management System (ADMS), Enterprise Service Bus (ESB), Advanced Metering Infrastructure (AMI), Asset Management System (AMS), and Customer Information System (CIS).
Additional roles support system implementation, integration, development, and adoption. The Organizational Change Manager will lead change management strategies and plans to support new utility management and business systems. The Integration Analyst will coordinate the incorporation of new software applications, programs, or customizations into existing systems. The Web Developer will build web applications and technical website functionality, while the Database Developer will design detailed Oracle and Microsoft SQL data models. The Technical Writer will prepare and update technical documentation and training materials.
Questions are due by July 31, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 7, 2026.
- Who is a good fit for this opportunity?
- IT services firm with staff augmentation experience for public sector clients
- Expertise in utility management system implementations such as GIS, ADMS, ESB, AMI, AMS, and CIS
- Multi-disciplinary team covering project management, change management, integration, development, QA, infrastructure, and technical writing
- Experience with Oracle and Microsoft SQL database design and administration
- Capability to provide senior-level project managers for complex enterprise system rollouts
- Strong background in systems integration and enterprise application deployment
- Familiarity with government procurement environments and time-and-materials engagements
- Regional presence or ability to support work in Lansing, Michigan
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.