Software License Renewal and Maintenance Service
Overview
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SUMMARY
DESCRIPTION
The County of Ocean is seeking a vendor to provide software license renewal and maintenance services for its agency Financial and Procurement version 4.x platform. The scope includes valid licenses and ongoing support for multiple modules, including Advantage Financial, Advantage Procurement, Advantage Performance Budgeting, and infoAdvantage.
Required coverage includes modules such as the base financial system, inventory management, 1099 reporting, procurement professional, vendor and vendor self-service, and performance budgeting. The vendor is expected to provide annual support, including unlimited 24/7 remote support with a four-hour response time, as well as fixes, patches, updates, and full version releases.
Any full version releases included with annual support must be implemented by the vendor at no additional cost to the county. Vendors are also asked to specify their support hours and response time service level objectives. The anticipated contract term is one year.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 20, 2026.
- Who is a good fit for this opportunity?
- ERP or public sector financial systems support provider
- Experience with Advantage Financial, Procurement, Budgeting, and infoAdvantage modules
- Proven software license renewal and annual maintenance capabilities
- Ability to deliver 24/7 remote support with four-hour response times
- Experience implementing patches, updates, and full version upgrades at no additional service disruption
- Vendor with government or county agency client experience
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.