ServiceNow Consulting Services
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP Issue Date: June 15th, 2026
Deadline for Questions: June 29th, 2026
Deadline for Issuing Addenda: July 6th, 2026
Closing Date: July 15th, 2026
Evaluation of Proposals: July 15th, 2026 – July 31st, 2026
Interviews/Presentations: Week of August 17th, 2026
Selection of Successful Proponent: Week of August 31st, 2026
Target for Contract Award: Week of August 31st, 2026
Preferred Contract Start Date: September 15th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
University Of Calgary
DESCRIPTION
A government authority in Alberta seeks experienced vendors to provide comprehensive ServiceNow consulting, development, and professional services supporting the University’s ServiceNow platform. Services may include advisory and planning such as roadmap development, platform maturity assessments, ServiceNow strategy and governance, establishing a Centre of Excellence, demand intake processes, backlog management, and platform/AI governance advisory.
Discovery and design services involve stakeholder workshops, requirements gathering, business process mapping, solution architecture, user experience (UX) design, and technical documentation. Implementation and configuration services are required, including both out-of-the-box and custom application development, workflow and Flow Designer creation, service catalog development, dashboards, reporting, analytics, and platform upgrade support.
The anticipated contract period is three years and aims to enhance the University’s operational effectiveness and readiness for future ServiceNow initiatives.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 15, 2026. Questions must be submitted by June 29, 2026.
- Who issued this RFP?
- It was issued by University Of Calgary. The work is located in Calgary, Alberta, Canada.
- Who is a good fit for this opportunity?
- Proven expertise in ServiceNow consulting and implementation
- Experience supporting higher education or large institutional clients
- Strong capabilities in business process mapping and solution architecture
- Skilled in both out-of-the-box and custom ServiceNow development
- Demonstrated ability to provide long-term advisory and platform support
- Registered to work with public sector clients in Alberta or Canada
Analysis generated by Settle AI from the source RFP.
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