When is the submission deadline?

Submissions are due July 9, 2026. Questions must be submitted by June 25, 2026.

It was issued by Children's Hospital Of Eastern Ontario. The work is located in Ottawa, Ontario, Canada.

Who is a good fit for this opportunity?

Experience deploying turnkey rental or sharing economy technology solutions. Ability to provide bilingual (English and French) customer support and application functionality. Proven track record in large-scale system installations and management. Expertise in preventive and corrective maintenance for hardware and software systems. Commitment to data privacy and security compliance. Presence or capacity to operate in Ontario, Canada.

Self-Serve Shared Portable Power Bank Rental System (Due July 9, 2026)

Overview

IT Support, Hardware & Networking

Ottawa, Ontario, CanadaPosted: June 10th, 2026Deadline: July 9th, 2026

Fit Score

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SUMMARY

Ontario seeks a turnkey vendor for a self-serve shared portable power bank rental system, including equipment, software, bilingual support, and system maintenance.

KEY REQUIREMENTS

Must attend a mandatory site visit to be eligible to submit a proposal
Must provide a turnkey solution including equipment, software, connectivity, operations, maintenance, and customer support
Must provide bilingual service (English and French) for customer support and system functionality
Must comply with the Accessibility for Ontarians with Disabilities Act (AODA)
Must comply with the French Language Services Act
Must provide proof of insurance coverage including $5,000,000 general liability and $5,000,000 cybersecurity and privacy liability
Must provide a current Criminal Record and Judicial Matters Check for all personnel interacting with CHEO
Must not be a U.S. business as defined in the RFP
Must submit proposals through the Bonfire electronic bidding portal

CONTRACT DURATION

24 months

TIMELINE

RFP Issue Date: June 8th, 2026

Proponents' Deadline for Questions: June 25th, 2026

Addendum Submission Deadline: July 2nd, 2026

RFP Submission Deadline: July 9th, 2026

Specifications Scoring including Demonstrations: July 10th – August 10th, 2026

Anticipated Agreement Award: August 2026

QUESTION DEADLINE

June 25th, 2026

Issuing Agency

Children's Hospital Of Eastern Ontario

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DESCRIPTION

This RFP seeks a vendor to supply, install, operate, manage, and maintain a self-serve shared portable power bank rental system in Ontario, Canada. The selected provider will deliver a turnkey solution, encompassing all necessary equipment, supporting software, connectivity infrastructure, operations, preventive and corrective maintenance, customer helpdesk, application support, and ongoing service management.

Vendors must ensure data privacy and security compliance throughout the system's lifecycle. Bilingual service in English and French is required for both customer support and all system functionalities, including all system-generated content and interactions. The proposal must include a comprehensive deployment plan that details intended locations, quantities, and technical requirements to ensure successful system operation.

End-user customer support must be available, offering both helpdesk and app-based assistance. Preventive and corrective maintenance provisions are also required to maintain system uptime and performance.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 9, 2026. Questions must be submitted by June 25, 2026.
Who issued this RFP?: It was issued by Children's Hospital Of Eastern Ontario. The work is located in Ottawa, Ontario, Canada.
Who is a good fit for this opportunity?: Experience deploying turnkey rental or sharing economy technology solutions
Ability to provide bilingual (English and French) customer support and application functionality
Proven track record in large-scale system installations and management
Expertise in preventive and corrective maintenance for hardware and software systems
Commitment to data privacy and security compliance
Presence or capacity to operate in Ontario, Canada

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