When is the submission deadline?

This RFP closed on September 9, 2026 and is no longer accepting submissions.

It was issued by United Nations Office for the Coordination of Humanitarian Affairs. The work is located in Geneva, Switzerland.

Who is a good fit for this opportunity?

Salesforce consulting and managed services provider. Demonstrated experience supporting and enhancing Salesforce CRM solutions. Technical team capable of providing ongoing application maintenance and user support. Experience delivering CRM optimization and integration services.

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Salesforce CRM Solution Support and Maintenance Services

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Overview

Business Systems (ERP, CRM & POS)

Geneva, SwitzerlandPosted: August 27, 2026Deadline: September 9, 2026

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SUMMARY

A vendor is sought to provide technical support, maintenance, and enhancement services for a Salesforce CRM solution. The engagement will support the ongoing operation and improvement of the application.

KEY REQUIREMENTS

Must be registered at the UN Global Marketplace (UNGM) with the UN Secretariat
Must have recognized expertise in Salesforce
Must hold Salesforce Non-profit Cloud Consultant certification
Must not be listed in the Compendium of United Nations Security Council Sanctions Lists
Must not be under formal investigation or sanctioned by a UN Member State within the preceding three years
Must not employ or anticipate employing former UN staff members in violation of ST/SGB/2006/15
Must be registered under full legal name on UNGM

CONTRACT DURATION

60 months

TIMELINE

Expression of Interest closing date: September 9th, 2026

Service commencement: November 1st, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

United Nations Office for the Coordination of Humanitarian Affairs

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The procuring organization is seeking a vendor to provide ongoing support and maintenance services for its Salesforce Customer Relationship Management (CRM) application.

Services are expected to include technical support, system maintenance, and enhancements to the Salesforce CRM solution. The selected provider will help maintain the application and support its continued functionality and improvement.

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Frequently asked questions

When is the submission deadline?: This RFP closed on September 9, 2026 and is no longer accepting submissions.
Who issued this RFP?: It was issued by United Nations Office for the Coordination of Humanitarian Affairs. The work is located in Geneva, Switzerland.
Who is a good fit for this opportunity?: Salesforce consulting and managed services provider
Demonstrated experience supporting and enhancing Salesforce CRM solutions
Technical team capable of providing ongoing application maintenance and user support
Experience delivering CRM optimization and integration services

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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