Salesforce Application Managed Services and Professional Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Deadline for suppliers to confirm interest to participate by email: July 21st, 2026.
Deadline for MAG Ariba registration for non-registered suppliers: July 21st, 2026.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Malaysia Aviation Group
DESCRIPTION
The buyer is seeking a vendor to provide Salesforce application managed services and professional services. The scope includes end-to-end support and enhancement services for the Salesforce platform.
Required services include incident and service request management, user and administrator support, platform monitoring, minor enhancements, change request delivery, advisory services, documentation, testing support, deployment support, warranty services, and transition services. In addition, the engagement includes professional services to support future Salesforce improvements, optimisation initiatives, and project-based requirements.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on July 21, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by Malaysia Aviation Group. The work is located in Malaysia.
- Who is a good fit for this opportunity?
- Salesforce consulting firm with managed services delivery capabilities
- Experience providing end-to-end Salesforce support and enhancement services
- Strong team of certified Salesforce administrators, developers, and solution consultants
- Proven track record in incident management, change requests, and platform optimisation
- Ability to provide testing, deployment, documentation, and transition support
- Capacity to deliver both ongoing support and project-based professional services
- Regional presence or delivery experience in Malaysia
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.