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Sales Tax and Utilities Lockbox Services

Overview


Financial, Legal, HR & Staffing
Lakewood, Colorado, United StatesPosted: July 7th, 2026Deadline: July 23rd, 2026
Past Due

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SUMMARY


The City in Lakewood, Colorado is seeking a vendor to provide lockbox services for sales tax and utility payments, including payment processing, data entry, imaging, and secure file transmission. The contract term is one year.

KEY REQUIREMENTS


CONTRACT DURATION


12 months

TIMELINE


RFP Issued: July 6th, 2026

Questions Due: July 10th, 2026

Addenda Issued: July 14th, 2026

Proposal Due Date: July 23rd, 2026

Award Date (approximate): August 1st, 2026

QUESTION DEADLINE


July 10th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Lakewood

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority in Lakewood, Colorado is seeking a contractor to provide sales tax and utilities lockbox services. The selected vendor will receive, process, and deposit mailed payments related to utility billing and taxpayer services, while capturing and transmitting all required payment data and images to the City through secure file transfer.

The scope includes full data entry, exception handling, imaging, and processing of all payment and return types. For utility billing lockbox services, the contractor will process mailed payments for water and sewer services, including associated late fees. Required functions also include handling payments submitted with vouchers or coupons, capturing customer information fields, creating and transmitting electronic payment files, electronically imaging and indexing customer correspondence, flagging customer account changes, and processing late payment items.

Questions are due by July 10, 2026. The resulting contract will be for a one-year term.

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Frequently asked questions


When is the submission deadline?
This RFP closed on July 23, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by City Of Lakewood. The work is located in Lakewood, Colorado, United States.
Who is a good fit for this opportunity?
  • Financial services firm specializing in government lockbox and remittance processing
  • Experience handling utility billing and tax payment workflows
  • Secure data transmission and document imaging capabilities
  • Proven exception handling, data entry, and payment file integration services
  • Ability to process mailed payments at operational scale with strong accuracy controls
  • Experience serving public sector clients in the United States

Analysis generated by Settle AI from the source RFP.

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