Vendor needs to provide risk management information system – Agency seeks to procure a hosted Software as a Service (SaaS) Risk Management Information System (RMIS) software to manage liability claims against external parties, and provide maintenance, support, implementation, hosting, and training services. Requirements: System shall provide a configurable workflow engine to automate process flows. System shall allow for entry of claims that have been filed by the tollway to manage/track the claim as it progresses. System shall provide a means to assign a team member to a claim as responsible for managing/tracking a given claim that was filed. System shall allow for defining types of Claims. System shall allow for defining custom fields by claim type. System shall allow for defining “Types” of documents and assigning a type when a document is uploaded. System shall allow for multiple user defined fields. System shall allow for searching and filtering based on user defined fields. System shall provide a means to record carrier/s that may be involved/liable on a given claim. System shall provide a means to record one or more responsible insurance carriers on a given claim. System shall provide a means to enter/track individual/s or organizations liable on a given claim. System shall provide a means to link multiple claims to a single incident. System shall provide for linking multiple vehicles to an incident.