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RFI for Unified Customer Communications System

Overview


Software, Web & Mobile Development
New Jersey, United StatesPosted: June 11th, 2026Deadline: September 17th, 2026

Fit Score


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SUMMARY


Public transit entity in New Jersey seeks information on unified customer communications solutions for complex, multi-modal transit operations.

KEY REQUIREMENTS


TIMELINE


RFI responses must be submitted no later than 3:00 P.M. ET on September 17th, 2026.

QUESTION DEADLINE


September 17th, 2026

Issuing Agency


New Jersey Transit Corporation

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


A public transit organization in New Jersey is seeking information from vendors regarding unified customer communications systems. The purpose is to better understand the current landscape of customer communications information solutions suitable for complex, multi-modal public transit operations.

This request is for information only, and the main RFP document is not provided. Interested vendors are encouraged to share details about available solutions that can address the needs of large-scale transit systems.

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Frequently asked questions

When is the submission deadline?
Submissions are due September 17, 2026. Questions must be submitted by September 17, 2026.
Who issued this RFP?
It was issued by New Jersey Transit Corporation. The work is located in New Jersey, United States.
Who is a good fit for this opportunity?
  • Providers of unified customer communication platforms
  • Experience with public transit or large-scale transportation systems
  • Proven expertise in multi-modal information solutions
  • Familiarity with complex integration projects

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