A trauma registry system is sought to support comprehensive data management and operational needs across multiple hospital sites. The ideal solution should be highly customizable, enabling modifications or new development as necessary to meet specific agency requirements. Key features include support for timely trauma case entry, custom data entry forms, and availability of a bilingual interface—extending to reports, data elements, and technical assistance.

Vendors should offer choices between cloud-based and on-premises deployment options. The system must provide customizable dashboards to support both operational and quality improvement tracking, as well as workflows to manage inter-facility trauma case transfers. Mobile data entry capabilities are also required to ensure real-time access and flexibility.

Additional expectations include clear mitigation strategies for potential risks, as well as defined post–go-live technical support processes, including support hours, response times, and escalation protocols. Robust training and ongoing support are valued to ensure smooth adoption and optimal system performance.