The State of Maryland is issuing a Request for Information (RFI) to gather input from vendors regarding enterprise-level task management tool solutions. The state is interested in systems that effectively support organization-wide task management needs, offering comprehensive licensing, support, and thorough documentation.

Key features sought include robust APIs for seamless integration with external systems and document management platforms, scalability, strong security measures, and compatibility with existing and future AI initiatives. Solutions should enable clear accountability, progress tracking, customized dashboards, and workload management. Integration with third-party software, messaging applications, and mobile accessibility are also essential. Additional requirements include the ability to create and configure automated workflows and provide role-based access control.

Vendors are encouraged to provide information regarding the cost-effectiveness, benefits, and potential limitations of their solutions. All questions must be submitted by October 31, 2025.