(1) Vendor needs to provide identity access management solution. – Access Management (IAM) program is designed to enhance security, improve customer and employee experience, increase operational efficiency, and comply with regulatory criteria. – This initiative will support Zero Trust architecture and streamline resource access for staff and the community. – IAM solution able to integrate with the Human Capital Management system and incorporate Citizen Identity and Access Management (CIAM) to enhance security, streamline user provisioning and de–provisioning, and ensure compliance with regulatory requirements such as CJIS, HIPAA, and internal governance policies. – Capabilities for access reviews, certifications, and regulatory compliance. – Integration approach with HCM, directories, and applications. – Capabilities for external user identity management and security.