RFI for Enterprise Resource Planning Software

A Utah-based agency is seeking information from vendors regarding modern, cloud-native Enterprise Resource Planning (ERP) solutions. The agency is interested in solutions that offer true SaaS capabilities, supporting either multi-tenant or single-tenant cloud deployments, with regular feature releases and automatic updates. A strong security posture is required, including compliance with SOC 1/SOC 2, and support for MFA and SSO/IdP integrations.

Vendors should demonstrate proven experience in the utilities, fiber network, telecommunications, or field-service industries, particularly with clients that operate in network operations, utility service provision, municipal broadband, or field-service-intensive environments. Understanding of inventory management, construction project oversight, asset management, service order fulfillment, and complex multi-entity accounting is essential.

The ERP platform must offer robust multi-entity, multi-brand, and multi-location functionality, including features such as a shared chart of accounts, intercompany processing, and role-based data separation. A comprehensive suite of functions is required, including financial management (GL, AP, AR, fixed assets, budgeting), inventory and warehouse management, project accounting and construction job costing, CRM, order management, and service delivery capabilities.