(1) Vendor needs to provide computerized maintenance management system (CMMS) solution.– Developing plans to implement a robust IT Service Management System (SMS)/Computerized Maintenance Management System (CMMS) solution that supports the management of IT and Facilities incidents, preventative maintenance, and service work orders for the College– Implementing a comprehensive end–to–end solution are: – Customer Experience & Service Quality– Automation & Intelligence– Operational Efficiency & Cost Optimization– Strategic Alignment & Agility– Visibility & Reporting (2) All questions must be submitted no later than November 11, 2025.