RFI for Citizen Identity Access Management (CIAM) System
Location:
Tennessee, USA
Posted on:
Oct 30, 2025
Deadline:
Dec 4, 2025
Summary:
Request for information on a CIAM system to support digital identity, authentication, and integration for Tennessee's digital transformation.
(1) Vendor needs to provide RFI for citizen identity access management (CIAM) system.– Major digital transformation initiative to substantially enhance and improve the experience of customers and stakeholders.– Identify vendor capabilities in identity proofing, federation, and authentication.– Understand technical approaches to integrating legacy and custom state applications.– Explore multi–factor authentication (MFA) options and account management workflows.– Evaluate potential challenges, such as non–unique usernames and user store migration.– Assess vendor ability to support the State’s use cases for citizen digital identity.(2) All the questions must be submitted no later than November 10, 2025.
