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Recreation Management Software Replacement Services

Overview


Software, Web & Mobile Development
Aspen, Colorado, United StatesPosted: July 10th, 2026Deadline: August 7th, 2026

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SUMMARY


The RFP seeks a replacement recreation management software platform with facility scheduling, registration, mobile access, financial reporting, memberships, POS, and league management capabilities. The solution must support multiple locations, ADA compliance, and secure online and in-house operations.

KEY REQUIREMENTS


TIMELINE


Non-Mandatory Pre-Proposal Meeting: July 22nd, 2026

Final Questions Due: August 3rd, 2026

Proposal Packages Due: August 7th, 2026

QUESTION DEADLINE


August 3rd, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Aspen

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The issuing organization is seeking a replacement recreation management software solution to support scheduling, registration, membership administration, point of sale, league management, and related operational needs. The system must provide integrated facility scheduling across multiple locations, including a site that rents artist spaces, along with real-time availability displays for staff and the public. A locker management feature is also desired to help staff track long-term rentals, preferably with locker room maps.

The proposed platform should support flexible participant registration both in person and through secure online access. It must accommodate multiple program types, including camps, lessons, drop-in activities, recurring activities, session-based programs, and daily or flexible offerings such as after-school and summer camps. ADA compliance is required. The solution should also include a mobile application for iOS and Android, preferably native, with functionality for scheduling, registration, and payment processing for both customers and administrators.

Additional requirements include comprehensive financial reporting and integration capabilities, with customizable reports for revenue, expense tracking, balance sheet accounts such as customer credits and gift card balances, and cost analysis. Reports should be savable, emailable, or exportable, with Excel preferred over PDF. The system must also support pass and membership management, including seasonal and non-seasonal memberships, punch cards, online and in-house sales, member check-in/check-out, and recurring billing. Data ownership is identified as an important consideration.

A non-mandatory pre-proposal meeting is scheduled for July 22, 2026. Questions must be submitted by August 3, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 7, 2026. Questions must be submitted by August 3, 2026.
Who issued this RFP?
It was issued by City Of Aspen. The work is located in Aspen, Colorado, United States.
Who is a good fit for this opportunity?
  • Recreation and parks software vendor with configurable scheduling and registration platforms
  • Provider of web and native mobile applications for iOS and Android
  • Experience implementing membership, pass management, POS, and league management systems
  • Strong financial reporting and systems integration capabilities
  • Familiarity with ADA-compliant public-facing software solutions
  • Ability to support multi-site facility operations and data migration from legacy systems
  • Vendor with public sector or municipal recreation client experience

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