When is the submission deadline?

Submissions are due July 31, 2026. Questions must be submitted by July 7, 2026.

It was issued by City Of Minneapolis. The work is located in Minneapolis, Minnesota, United States.

Who is a good fit for this opportunity?

Proven experience supporting public safety and emergency response technology systems. Expertise in Image Trend, MDC, GIS updates, and law enforcement software integrations. Strong capabilities in technical troubleshooting, data management, and system transitions. Demonstrated success with long-term government IT contracts. Presence or ability to provide service in Minneapolis, Minnesota.

Public Safety Technical Support Service (Due July 31, 2026)

Overview

IT Support, Hardware & Networking

Minneapolis, Minnesota, United StatesPosted: June 24th, 2026Deadline: July 31st, 2026

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SUMMARY

Minneapolis government seeks a vendor for long-term technical support of public safety systems, including Image Trend, MDC, and GIS updates.

KEY REQUIREMENTS

Must have a minimum of 10 years’ experience in public safety (Police, Fire & 911)
Must achieve CJIS compliance by following the FBI’s Criminal Justice Information Services (CJIS) Security Policy
Must provide a signed copy of the FBI’s CJIS Security Addendum to the City
Must demonstrate deep technical knowledge of CentralSquare’s CAD platform
Must have experience with Situational Awareness Dashboard technology
Must demonstrate capability in designing, developing, and maintaining CentralSquare Clear Form–based web applications
Must have experience integrating complex data inputs and ensuring secure data transmission
Must have experience supporting high availability of public safety environments
Must maintain insurance coverage as defined in the RFP

CONTRACT DURATION

60 months

TIMELINE

RFP Release: June 23rd, 2026

Questions on RFP Due by: July 7th, 2026

Responses to Questions posted by: July 15th, 2026

Proposals due by: July 31st, 2026

Estimated Consultant selection: Q3 2026

Estimated services start date: Q4 2026

Estimated services end date: Q4 2031

QUESTION DEADLINE

July 7th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Minneapolis

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DESCRIPTION

The government authority in Minneapolis, Minnesota seeks a qualified vendor to provide technical support services for its public safety systems. The selected vendor will deliver comprehensive technical assistance for the Image Trend system, including mobile data computer (MDC) support specific to the Fire Sub-agency layout and routine GIS map updates.

Responsibilities also include backup support for the Image Trend software, defining individual fields for data retrieval used by dashboards, and collaborating with business units to design custom collections for the CAD mobile application. The scope further covers managing multiple layouts for product and training use, facilitating the transition from Central Square Classic Mobile to Mobile UX and Common Identity Management (CIM), and supporting file migration for the Police Information Management System.

The contract is expected to span five years, and all interested vendors must submit questions by July 7, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 31, 2026. Questions must be submitted by July 7, 2026.
Who issued this RFP?: It was issued by City Of Minneapolis. The work is located in Minneapolis, Minnesota, United States.
Who is a good fit for this opportunity?: Proven experience supporting public safety and emergency response technology systems
Expertise in Image Trend, MDC, GIS updates, and law enforcement software integrations
Strong capabilities in technical troubleshooting, data management, and system transitions
Demonstrated success with long-term government IT contracts
Presence or ability to provide service in Minneapolis, Minnesota

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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